Cookie & Privacy Policy

Email confidentiality

Only the intended recipient is authorised to read, copy, retain, or disclose email transmissions and/or to rely upon their contents. Please delete the e-mail if you are not the intended recipient.We scan incoming and outgoing emails, but we cannot guarantee that the content of an email or any file attachment is virus free or has not been intercepted or amended. We accept no responsibility for any losses caused by viruses associated with its IT systems.

Website disclaimer

The information on this website is not intended to be advice and should not be relied upon as such. No liability is accepted for losses suffered as a result of mistaken reliance on the information on this website.

Privacy and data

Our services are supplied by employees and sub-contractors, who may be natural persons or limited companies. References to ‘we/our’ etc below should be interpreted accordingly. The purpose of collecting personal information from you is likely to be one of the following (the list is not exhaustive):

  • marketing
  • responding to requests made by you
  • keeping accounting record
  • carrying out office administration
  • delivery services

We may therefore collect information relating to the following (the list is not exhaustive):

  • name
  • business email address
  • telephone
  • payment information

We may share your information with the following persons/bodies (the list is not exhaustive):

  • internal employees
  • regulatory authorities
  • business software systems

As we have relied on your consent as our legal basis for processing your information, you have the right to withdraw that consent at any time. If you have a concern about any aspect of our privacy practices, including the way we have handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You may have the right to access, correct, erase, restrict the processing of, or have transferred, your personal information. If you want to exercise your rights under this notice then please email: info@buildingtransormation.co.uk

It may be necessary to transfer your personal information outside of the EEA area, for example if any of our data hosting infrastructure is based outside the UK.

We may store your personal data for a number of years to comply with regulatory obligations. Usually, we will hold this information for until at least one year after the expiry of any limitation period, which will usually be six years. After the expiry of this period, information will be deleted without further notice.

Only the intended recipient is authorised to read, copy, retain, or disclose email transmissions and/or to rely upon their contents. Please delete the e-mail if you are not the intended recipient.We scan incoming and outgoing emails, but we cannot guarantee that the content of an email or any file attachment is virus free or has not been intercepted or amended. We accept no responsibility for any losses caused by viruses associated with its IT systems.

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and to help us understand how visitors engage with our site.

We utilise web analytics services such as Google Analytics, Hotjar and other user behaviour platforms like Force24 to collect anonymised information about how users interact with our website. These services place cookies on your device to gather data such as your IP address, browser type, operating system, pages visited, time spent on site, and other analytical information. This data helps us improve our content, functionality, and overall user experience.

Please note that this information is collected in a way that does not directly identify you. We do not use cookies to collect personal information without your consent, nor do we use them to track you across other websites.

You can control and manage cookie settings through your web browser. Most browsers allow you to refuse the setting of all or some cookies, and to delete cookies that have already been set. However, please be aware that disabling cookies may affect the functionality of this website.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

F24_autoID
F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 1 year, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 1 year, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 1 year unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.